FAQ

The importance of preventative healthcare can’t be overstated, and the famous saying ‘you get what you pay for’, has never been more true.

Many chronic illnesses, such as heart disease and Type 2 diabetes, can be side-stepped through lifestyle choices and early interventions. It’s also not just about avoiding illness, but also about living better, longer, and with greater vitality in every aspect of life. Our reports screen 800 000 SNP’s and cover many markers that other ancestry led DNA tests do not provide.

Although our DNA tests cost more, our team behind the swab consists of highly qualified experts, including a registered nutritional therapist, and a Nutrigenomic Specialist, eachwith decades worth experience in the field of nutrition. These experts and state-of-the-art technologies diligently analyse and interpret your unique code to empower you with lifelong, invaluable health-insights.

Once we have received your sample, you can expect to receive your personalised report within 6 weeks. This timeframe is because of the comprehensive nature of our screening process. We appreciate your patience, and rest assured, you’ll be notified as soon as your report is ready.

Once your swab is collected and sealed in the provided collection kit, it remains stable and viable for analysis for up to 6 months when stored at room temperature. However, to ensure the most accurate results, its recommended to send your sample to our labs as soon as possible

While we take great care in handing and processing your sample, if for any reason your sample is misplaced – either before or after it’s been received – we will send you a new sample kit at no additional cost.

You will receive your personalised report as a protected PDF file, delivered directly to your email. If you have any trouble accessing your report or have questions once you receive it, our team is always here to help.

No, your report is not a medical diagnosis. We focus on genes and SNPs (single nucleotide polymorphisms) that are linked to areas where you can positively influence your health through diet, lifestyle, and wellness choices. Ultimately, we do not test or report on genetic diseases or medical conditions.

You are welcome to share your report with your doctor. Our reports are designed to provide valuable insights into your genetic predisposition, lifestyle factors, and wellness opportunities. While the report is intended for personal wellness and educational purposes, many healthcare providers find this information helpful as part of a broader conversation about your health and lifestyle. With that said, doctors always use their clinical expertise and any additional medical testing or history when making formal medical decisions.

Every cell in your body contains DNA – the unique genetic code you inherited from your parents and ancestors. Think of your DNA as your body’s instruction manual, guiding how your body works and what makes you uniquely you.

Our test looks at specific sections of your DNA to identify variations called single nucleotide polymorphisms (SNPs). These small changes in your DNA can influence how your body responds to things like nutrients, exercise, and environmental factors.

While your DNA itself doesn’t change, the good news is that your diet and lifestyle choices can help support your genes and optimise how they function.

Because YOLO Health helps you understand how your unique genetic makeup may influence your health.

We provide personalised insights into how your diet and lifestyle could better support your genes – helping you make informed choices for your well-being.

All insights and recommendations are evidence-based, backed by scientific research (which you can explore in the app if you’d like)

We only report on well-researched genetic variations and all advice is created by qualified nutrition professionals with clinical experience.

Please note, our advice is for wellness purposes only and is not intended to diagnose or replace medical advice from your healthcare provider.

Your sample is identified only by a unique barcode, and no personal information is shared with our partner laboratories

Our laboratories only share data with YOLO Health, and your physical DNA sample is destroyed after analysis

YOLO Health does not share your data, results, or reports with any third party unless you explicitly request it.

You can request a copy of your raw data at any time

You can also request the deletion of your account and all associated data whenever you want.

YOLO DNA test-kits for health are not ancestral DNA tests. Ancestral DNA testing aids in tracing your genetic roots and discovering where your ancestors came from. Although insightful, YOLO’s tests are designed to highlight YOUR unique bodily functions and how to enhance your health with actionable lifestyle choices. Thus, we are not an ancestry-based DNA testing company.

Definitely! While your child’s SNPs may not be as easily detectable as those of adults, they are still identified in our lab’s analysis. This is because kids do tend to have more saliva in their mouths, and what DNA testing requires are cheek cells (hence why we instruct customers to sweep their inner cheeks well). Children’s general fussiness makes it harder for the swab to collect cheek cells, but parents do tend to succeed. We recommend testing your child’s inherited lifestyle genes at age 5 to set them up for a lifetime of optimal health.

This situation is rare. The purpose of your swab is not to collect saliva but to gather inner cheek cells for proper analysis of gene markers. However, if this does occur, we will send you another kit to restart the process. Be sure to read the instructions carefully to understand what to do – and what not to do – before taking your YOLO DNA Health test.

We’re confident that you’ll find your DNA report comprehensive, insightful, and empowering. A sample report is featured on our website, but you can also click here if you’re curious. However, to give you a general scope of what you can expect from your report, you’ll find the following:

A section explaining your digestion and the genes associated with this complex system, as well as sections explaining your immune system, the nutrients your body needs and don’t need, your metabolism, your body’s ability to handle stress, the best exercise according to your genes, why you sleep the way you do, and what stimulants to avoid (caffeine and alcohol). The report is easy to understand, so don’t worry—you’ll definitely get the gist of what exactly is going on in your body as you read through your lifestyle ‘prescription’.